Política de envío

Last Updated: 25/11/2025
Roveas is owned and operated by Avylo LLC.

Thank you for shopping with Roveas. This Shipping Policy explains how and when your order will be processed and delivered.

1. Order Processing Time

All orders are processed within 2 to 3 business days.

During this period, our team carefully prepares your items, verifies order details, and ensures your products pass quality checks before shipment.

Please note:

  • Processing time does not include weekends or holidays.

  • High-volume seasons may require an additional 1–2 days.

2. Shipping Time

After processing, delivery typically takes:

📦 5 to 12 business days

This shipping window applies to all the regions we serve, including:

  • United States

  • Canada

  • United Kingdom

  • Australia

  • New Zealand

  • Europe (all EU/EEA countries)

Shipping times may vary depending on local postal systems, customs clearance, and courier capacity.

3. Shipping Confirmation & Tracking

Once your order ships, you’ll receive a confirmation email containing a tracking number.

Please allow up to 48 hours for tracking updates to appear once the carrier has scanned the package.

If you do not receive tracking information within 5 days, contact us at:
📧 support@roveas.com

4. Address Accuracy

Customers are responsible for providing accurate and complete shipping information at checkout.

Roveas (owned by Avylo LLC) is not responsible for issues caused by:

  • Incorrect or incomplete addresses

  • Failed delivery attempts

  • Refused shipments

  • Unclaimed packages

If a package is returned due to address errors, reshipping fees may apply.

5. Delayed or Lost Packages

Delays may occur due to:

  • Customs processing

  • Weather conditions

  • High-volume periods

  • Carrier delays

While these circumstances are beyond our control, we will assist you in locating your order.

If your package appears lost or is significantly delayed, please contact us for support.

6. Damaged or Missing Items

If your package arrives damaged or incomplete, please contact us within 48 hours of delivery with:

  • Order number

  • Photos of the issue

  • Description of the problem

We will resolve the issue quickly.

7. Contact Us

If you have any questions regarding shipping, tracking, or delivery, reach us at:

📧 support@roveas.com

Roveas is owned and operated by Avylo LLC.